Policies & Procedures
Extra Hands have the following policies and procedures in place to safe guard both Service Users and our Domiciliary Care Workers.
- Statement of purpose and aims and objectives of the organisation
- Conditions of engagement
- Contract and job description
- Personal safety whilst at work
- Confidentiality of information
- Equal opportunities, sexual or racial harassment
- Health and Safety
- Moving and Handling
- Accidents and Emergencies
- Safe Guarding Adults Policy / Procedure
- Medication Policy
- Financial Policy
- Care Plan for Service Users home
- Acceptance of gifts and legacies
- Dealing with violence and aggression
- Access policy
- Safe keeping of keys
- Complaints and compliments
- Discipline and grievance
- Training and staff development
- Anti – Discrimination Policy
- Unobtainable access policy
- Statement on the Secure storage, handling, use, retention and disposal of disclosures and disclosure information
- Food hygiene policy
- Hazardous Substances Policy
- COSHH
- Boundaries
- Whistle Blowing
- Staff Supervision / Appraisal Policy
- Recuitment Procedures
- On Call Procedures
- Safe Enviroment
- Challenging Behaviour
- Data Protection / Record Keeping Policy
- Codes of Practice
- Recruitment of Ex-Offenders Policy
- Absence Policy
