Introduction
Extra Hands provide a broad range of care services to an equally broad range of people. We employ more than 175 properly trained and supervised carers and always strive to provide the best possible care services to our Service Users.
Personal care
- Help with getting up & going to bed
- Moving in bed, including turning
- Dressing, undressing & changing clothing
- Washing
- Bathing, showering & bed bathing
- Hair care, shaving, oral hygiene and other types of personal hygiene
- Assistance with eating/drinking
- Assistance with continence management
- Toileting needs
- Emptying commodes
- Assistance in the management of prescribed medication (including monitoring or reminding)
- Assistance with prosthesis
- Assistance with mobility within the home or transferring (e.g. bed to chair)
- Eye drops
Practical and social support
- Assistance with household administration, paying bills, completing forms, recording keeping.
- Collecting pensions & benefits
- Ordering and collecting prescriptions
- Shopping (normally carried out at the nearest available retail outlet)
- Assistance with letter writing
- Reading to/for Service Users
- Making or assisting the Service User to make telephone calls
- Teaching and encouraging the basic skills of daily living
- Teaching and encouraging social skills
- Sitting with the Service User
- Brief visit to befriend and alleviate isolation
- Monitoring Service User and/or Carer well-being
- Liaising with family and friends
Household duties
- Hygiene cleaning
- Preparing and cooking meals
Monitoring visits
These are otherwise known as 'pop in' visits. Typically of short duration (ie 15 minutes) the usual purpose of such visits is to ensure the well-being of Service Users, check that any required medication has been self-administered correctly and to ensure that the Service User is safe and well.
Night care
During a night sitting service (in the Service Users own home) our carer
will remain awake in order to attend the Service User throughout a specified
period of the night. Our carer will observe and monitor the Service User
and remain alert to any disturbances and activities and be readily available
to the Service User in order to provide assistance.
Domestic tasks (by private arrangement only)
- Preparing and/or cooking meals and light snacks.
- Making drinks
- Washing up
- Lighting fires and assisting with the maintenance of warmth (switching heaters on and off; monitoring temperatures)
- Making and changing beds
- Taking washing to the launderette
- Washing clothes/soiled linen (by hand/machine in Service Users own home)
- Ironing (specific circumstances)
- Hygiene cleaning
- Reasonable care of pets and guide dogs
Please note that we operate strict health and safety procedures and our carers will not undertake tasks which compromise these rules and put themselves or the service user at risk (ie climbing ladders, moving furniture etc.).
